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Return Policy

All Payments for the individual simulation tour are non-refundable. Medical exemptions can be made for serious injury or illness. Excluding Covid-19 the schedule allows for this measure.  All scheduled dates are subject to change due to government control and time will always be honoured when X Factor is permitted to be open. 

All prices do not include GST

Tour memberships and hour cards are non-refundable or transferable. In store credit may be provided if injury prevents you from completing the league and will be valid once medically cleared to play golf.

24 -12 hour cards can be transferred or sold to another person. 1 year expiration date can be extended up to 12 months in the case of injury. 
League Entry fee is 100% non-refundable.